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Technician servicing a rooftop package unit over brick buildings in Hermann, MO

Commercial HVAC

Rooftop Unit Service in Hermann, MO

Rooftop unit service in Hermann means going up, opening the panels and finding out why the package unit over your business stopped doing its job. We repair, maintain and replace RTUs on brick storefronts and low commercial roofs, and we give you a straight read on whether a tired unit is worth another repair.

Signs a rooftop unit needs attention

Nobody sees an RTU fail. You see it in the rooms below, so start with the symptom and work up.

What you noticeWhat usually sits behind itFirst step
Warm air in the shopCoil, fan motor, compressor, chargeCheck the filter date, then call
Unit runs constantlyDirty coil, slipping belt, stuck damperNote when it started
Water stain below the unitPlugged drain, curb seal, loose panelMove stock, shut off cooling if water is near electrics
No heat on a cold morningIgnition, flame sensor, airflow safetyCheck the thermostat, then call
Stale or stuffy airEconomizer or outdoor damper closedAsk for a damper check
Squeal or thump overheadBelt, bearing, fan bladeShut it off at the thermostat

Need Rooftop Unit Service?

Our office is open Monday to Friday, 8 AM to 4 PM. Call and we will sort out the next step.

What wears out RTUs around Hermann

Three local conditions shorten the life of a unit here. Heat comes first: BestPlaces counts about 27.6 days above 90°F each year here, which means long run times on a black or tar roof, where the air around the coil is hotter than the street.

  • Cottonwood and river debris. Fluff from the river bottoms mats on condenser coils in late spring, and the compressor runs hot behind it.
  • Humidity. Valley humidity keeps the evaporator wet and the drain busy. An algae plug in a trap can send water across the roof or through the ceiling.
  • Old brick buildings. Hermann's downtown storefronts were built long before rooftop equipment. Many units sit on later curbs, behind parapets, with awkward access and ductwork threaded through upper floors.
White cottonwood fluff packed against the condenser coil of a rooftop unit
Spring fluff from river-bottom cottonwoods can blanket a rooftop coil in days.

How do we inspect a rooftop unit?

We read the whole unit, because a package unit puts every system in one box. Refrigeration, airflow, gas heat, controls and outside air all share the same cabinet, and one can hide another.

A full inspection covers filters and belts, blower amperage, both coils, condensate drain and trap, contactors and capacitors, the refrigerant circuit, burners and the heat exchanger on gas units, the curb seal, and the economizer.

Gloved hand checking the blower belt on a rooftop package unit
A cracked or slipping belt cuts airflow long before the unit shuts down.

The economizer gets its own check because it is so often broken. A UC Davis paper presented at the 2014 ACEEE Summer Study compiled field studies showing failure rates from 43% to 100%, and one field study found problems on 64% of 124 units of 10 tons or less. Its faults were sensor or control failures (46%), stuck dampers (38%) and poor operation (16%). Those are California studies, not Hermann numbers, but the parts are the same. A closed damper means the building may be taking in no outside air at all.

Economizer damper and actuator inside a commercial rooftop unit
A stuck damper or failed sensor can leave a unit working harder and bringing in no outside air.

RTU repair, tune-up or rooftop HVAC replacement?

Most decisions come down to four options, and each has a cost beyond the invoice.

OptionFits whenTrade-off
Repair the failed partMotors, capacitors, boards, belts on a sound unitQuickest, but an old unit may fail elsewhere next
Restore the unitDirty coils, failed economizer, poor airflowRecovers lost performance, but the cabinet is no younger
Replace on the existing curbUnit is worn out and a matching footprint existsLeast roof work, may limit your equipment choices
Replace with an adapter curbOld curb will not matchFits a newer unit, adds cost, height and weight

For a compressor or heat exchanger on an aging unit, have a new-unit price in hand before you approve the repair. On a building where the roof will not take a new unit, a split system or ductless zones may be the better move. Our rooftop unit replacement guide walks through the planning.

Roof curb and flashing at the base of a package unit on a flat roof
A stain on the ceiling below a unit often starts at the curb, the drain or a loose panel.

The visit, step by step

Here is what is included when we come out, and the order we work in.

  1. We confirm access: hatch or ladder point, keys, and any tenant who needs notice.
  2. We record the data plate: model, serial, tonnage, refrigerant and heat type.
  3. We kill power at the disconnect and open the panels.
  4. We inspect the unit from filter to flue and test under load.
  5. We photograph what we found, then explain the fault and your options.
  6. We quote the work before we start.
  7. We finish the repair, run the unit through a full cycle and check supply air at the space below.
  8. We close the panels, confirm the disconnect and leave you a record of the work.

Have you lost cooling on a day you cannot close? Tell us when you call, so we can talk through what is realistic. Office hours run Monday to Friday, 8 to 4, and we do not promise a time until we know the job.

Timeline, aftermath and prevention

A repair ends when the part is in and the unit has run a full cycle. A replacement runs on a longer clock: measure, order, permit, crane date, roof set, start-up. Plan the crane for your slowest morning, and do not book it for a festival weekend in Hermann.

Crane lifting a new package unit toward the roof of a brick commercial building
A crane day needs a street plan, a roof plan and a start-up plan on the same date.

Ask about the permit early. As of late 2026 Missouri issues no statewide HVAC contractor license, so local offices set the rules, and the Missouri HVAC Authority reports that a straight swap usually still needs a mechanical permit. We cannot confirm whether rooftop equipment visible in the Hermann Historic District gets reviewed, so check with the city. Whoever you hire, EPA Section 608 reserves refrigerant handling for certified technicians.

After that, put filters, coils and the economizer on a calendar, because nobody walks past a rooftop unit. Our commercial maintenance page lays out what a seasonal visit covers. If a unit has already quit, start with commercial repair.

What changes the price of rooftop work?

Tonnage, crane, curb, heat type and access drive the bill. These national 2026 figures from PICKHVAC help you budget, and they are not our prices.

Installed RTU replacementLowAverageHigh
5 ton$8,000$14,000$22,000
7.5 ton$10,000$18,000$28,000
10 ton$14,000$24,000$40,000

The same source lists curb replacement at $800 to $6,000 as a separate add-on. Repair costs depend on the part and on how long it takes to reach. Ask for a clear, upfront quote once we have seen the unit.

Why Brian Grannemann Services for rooftop unit service

  • Our Hermann office has been open since 1998, and you can walk in at 124 E 10th St with a question.
  • Heating and cooling share a cabinet on these units, and we work on both, so one company can answer for the whole box.
  • Electrical is on our trade list too, which matters at the disconnect and the control wiring.
  • Weber S. counts roughly six jobs with us, and his review uses the word fair.

We serve commercial buildings from Hermann out to New Haven, Owensville, Union and Washington. Call (209) 563-1270 with the tonnage if you know it.

Calling is fastest

Ask about Rooftop Unit Service

Calling gets you an answer sooner, especially if the house is cold or hot right now. If it can wait, send the details and our office will get back to you during business hours.

Smell gas? Do not use this form. Leave the building and call from outside.

What customers say on Google

4.7 on Google(15 reviews)
“During one of the coldest days in decades, and with fresh snow falling, Brian came out to our house this evening to repair our faulty furnace so we would have heat. He didn't hesitate to make the trip out. Cannot express how much we appreciate his efforts and care. I highly recommend his company for your HVAC needs. Thank you!”
Jo M. · Google review, 7 years ago
“Hot water heater went out and Brian worked with us to help us find the correct replacement parts, and the repair process. He is knowledgeable, reliable and very responsive. He came out saw that we needed one more possible part and said he wouldn’t charge us labor until the water heater was up and running. We got the right parts he came out to install and had us up and running! We will definitely rely on him again for any future issues with HVAC, water heater, and or plumbing issues! It’s so nice to have hot water again!”
Rachel D. · Google review, 2 years ago
“I can’t say enough good about Brian and his company. They are my go to guy’s. I’ve had them work for me about a half dozen times now. No need to look elsewhere. They are fair and responsive to your needs.”
Weber S. · Google review, 3 years ago

Good to know

Rooftop Unit Service questions

How often should a rooftop unit be serviced?

Twice a year is the practical minimum here: a spring cooling check before the first 90°F stretch and a fall heating check before freeze season. Dusty sites and shops with heavy foot traffic may need extra filter changes between visits. Tell us your building and we will suggest an interval.

Do I need a crane to replace an RTU?

Usually, unless the unit is small and the roof is low with good access. PICKHVAC's 2026 figures put crane lifts at $1,500 to $15,000 depending on tonnage, and those are not our prices. On a downtown street, ask the city about closing a lane or a sidewalk before you book the date.

Can a new rooftop unit sit on the old curb?

Sometimes. If the new unit's footprint and duct openings match, the old curb may work. If not, an adapter curb bridges the difference, and that raises the unit and adds weight. Measure the curb and photograph the data plate on the old unit before you ask for a replacement price.

Why does my RTU run all the time but the shop stays warm?

Common causes are a dirty condenser coil, a clogged filter, a slipping belt, low refrigerant or an economizer stuck open on a humid day. In Hermann, cottonwood fluff on the coil is a frequent suspect in late spring. Shut it down if it is icing, and call.

Is a rooftop unit safe to run if the ceiling below is leaking?

Turn off cooling if water is reaching electrical fixtures or stock. The leak may be a plugged condensate drain, a failed curb seal or an open panel. We check the unit side, but a true roof failure belongs to your roofer, and a roof warranty may need their sign-off.

Do you need access to the roof for a package unit call?

Yes. Tell us where the hatch or ladder point is, who holds the key and whether the roof is safe to walk. Older brick buildings often reach the roof through a tenant's upper floor, so give that tenant notice before the visit to avoid a wasted trip.

Where we handle rooftop unit service

Based at 124 E 10th St in Hermann, we work across Gasconade County and the towns around it, including Owensville, Morrison, Rhineland, Berger. See all the areas we serve.

Rooftop Unit Service from a Hermann company

A Hermann company since 1998. Tell us what is going on and we will tell you what happens next.

(209) 563-1270Get a Quote